Take note: The PUD Owner Agent Agreement process is moving to MySnoPUD on September 16! After the move, we will no longer accept faxed or handwritten applications. Set up your free MySnoPUD account now if you don’t yet have one. Watch for more information coming soon.
Resources for property managers
This program allows property owner/managers to submit Applications for Service for their tenants online. You must be an owner/manager of a property in the PUD’s service area (Snohomish County and Camano Island) and have ALL of the following:
- An active Owner Agent Agreement with the PUD
- Account number and Owner Agent Agreement number
- The service address, unit number and start date
- Your resident’s information, including:
- Legal first and last name
- Date of birth
- Contact information (phone number and email address)
- Valid social security number (SSN)
- Driver’s licence #
- Service address with zip code
If any of the above cannot be provided, the resident will need to call 425-783-1000 (weekdays, 8am to 5:30pm) to set up service. Questions about Owner Agent Agreements or the Owner/Agent process should be directed to 425-783-1012, weekdays, 8am to 5pm.
Frequently asked questions
Who can use this online application program?
Apartment owner/managers of properties within Snohomish County PUD’s service area who have an active Owner Agent Agreement with the PUD may submit applications for electrical service through this program. You must have a valid email address for notification when the application has been received, accepted or rejected.
How do I log in?
Before move to MySnoPUD:
To log in, select the button link for Online Application for Service/Manager Reports. Enter your active Owner Agent Agreement number and account number on the Required Info screen. Select Log In. The New Application for Service screen appears. Click “NEXT” button.
If you need your account number or Owner Agent agreement number, please call Customer Service.
After move to MySnoPUD:
- Log in through your MySnoPUD account
- Don’t have a MySnoPUD account? They are free and offer many benefits – click here to learn more.
Why does the PUD application request a Social Security Number?
Sections 114 and 315 of the Fair and Accurate Credit Transactions Act of 2003 (“FACT Act”) require each financial institution and creditor to implement a written Identify Theft Prevention Program to prevent, detect and mitigate identify theft in connection with covered accounts. The PUD uses Social Security Numbers (SSN) to validate the identity of customers who open accounts online, by fax or over the telephone. Customer SSNs are maintained in a secure environment. Customers wishing to use other government-issued photo identification are welcome to apply for service in person at a local PUD office.
Who do I call if I have questions/problems/comments or power is off to the unit?
Please call 425-783-1012, weekdays, 8am to 5pm (closed holidays).
Can I use this program to close a tenant’s account?
Before move to MySnoPUD:
You may request to close a tenant’s previous account only if you are submitting a new application for service and the tenant is requesting that the account at his/her previous address be closed. The PUD has a Notice of Service Change form, which can be emailed to oas@snopud.com or faxed to 425-267-6160. This form notifies PUD to start owner responsibility for service. This will not start service for a new tenant but will put service in the owner’s name between tenants, reducing the risk of disconnection.
After move to MySnoPUD:
In order to close a tenant’s current account, the Owner/Agent must sign into MySnoPUD to process a move in establishing service under the Owner Agent Agreement. To close a tenant’s previous account, the tenant will either need to submit a request to stop service through their individual MySnoPUD account, or call Customer Service at 425-783-1000, Monday through Friday, except holidays, 8am to 5:30 pm.